Umniah Umax vs. Orange ADSL
Umniah brought Wimax to Jordan through launching Umax, a wireless internet connection solution that will let you connect to the internet wherever you are as long as Umniah is covering that place, prices are the same but if you take into consideration, having the ability to connect from anywhere is a very big advantage, the only problem is the coverage, as far as I know Umniah is still falling behind.
The problem with ADSL is Jordan Telecom monthly fees, which is almost equal to the fees of the ADSL itself; the 128K from Orange costs 12JD’s (plus 16% tax) in addition to 9JD’s (again plus 16% tax), and even now with Uminah, which is not part of JT network, prices are the same, I mean why don’t Umniah offer the 128K for only 12++?
Anyway I haven’t tried the service yet, but I hope it’s something good.
Below is the campaign created by AdPro Jordan, I didn’t get the meaning of “Once again from Umniah” since this is a new service.
This entry was posted on Wednesday, November 14th, 2007 at 9:42 am and is filed under Ads, Jordan, Marketing. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
on November 14, 2007 at 12:06 pm Dave wrote:
I’m keeping my eye on this. It’s still too early to plunk down cash, in my opinion, but this should be the first step towards other providers (read competition) adopting the technology.
I’m waiting to see how reliable and expensive the coverage is, and whether we will soon see faster speeds at lower costs. I’d love to cut out the middle man line costs (Jordan Telecom/Orange).
on November 14, 2007 at 10:26 pm Samer Marzouq wrote:
I agree Dave, hopefully it will be good.
on November 15, 2007 at 8:54 am Ala'a Ibrahim wrote:
Well, let me state something, while orange is continuing to provide a very bad service, and those very high fees for stupid unnecessary stuff you should pay for. I guess Umniah should have a very good chance to prove her self, and I really hope it well.
and by the way, yes for a 128 connection it’s not that difference for the price, but when it comes to higher speeds, Umniah is providing a very good price, for e.g. 2M connection would cost around 30 JD’s per month, while the ADSL for 2M with Orange is costing 30 JD’s per month.
so Way to go Umniah.
on November 23, 2007 at 7:20 pm abd hani khris wrote:
am abd khris ilike to umniah umax
on January 17, 2008 at 10:10 am Jasmine wrote:
My name is Jasmine and i’m a university student. My major is marketing and i’m working on my graduation project which is about Umniah’s wimax. I’d love to know people’s opinion about it and about their experience. Please who ever read this can contact me and help me out with giving me some information about his personal experience with Umax.thank you very much
on January 29, 2008 at 10:08 am Abed Mohammad wrote:
be ware guys, actualy umniah don’t have this service they only sell the CPE modem with no service i know more than 15 persons who bought the modem and they cannot brows the internet, some umniah employees admit that there are major technical problems, theyve been trying to solve for the past month, with a very bad customer service, technicians came to my house more than 3 times telling me there is no problems with the coverage or the pc settings. calling about everyday to bother you and ask if you can access the net or not, like if we are a lab rats.they ask u to make sure you plugged the modem into the elektricity soket, concedering that their customers are retarded……….
anyway just be ware because they still selling the CPE modem without telling that they cannot give you the service.
on April 21, 2008 at 1:34 am khaled wrote:
actually its FRAUD…..BE AWARE BE AWARE Umniah is selling this service to get your money without providing you with any service or even internet…its fucked up service…no signal…no customer service…no connection…no internet..u will just waste your time trying to call them to fix the 100 problems you will get such as ERROR 815…ERROR 678…ERROR…etc
BE AWARE BE AWARE BE AWARE…
on April 21, 2008 at 1:38 am SAAED JARRAR wrote:
GOD you are right its totally FRAUD….THEY are liers…i paid (282)JOD but i got this stupid “non working” yellow modem without getting any internet connections…i kept getting this: [error 815] and when i tried calling them they couldnt do anything…i will try to return everything and get my money back….
on April 21, 2008 at 1:41 am ihsan wrote:
GUYS…DON’T BUY THIS SERVICE…BIG FRAUD….No CONNECTIONS…NO INTERNET….THEY WANT to GET YOUR MONEY…thats all…ERROR 815..thats all what you will get if you pay for this stupid service…BEEEEEEEEEEEE AWAREEEEEEEEEEEEEEEEEE
on April 21, 2008 at 11:41 am Ted wrote:
Loool … mistakenly surfing the net … and here am reading your EXTREMELY useful comments. I was about going to subscribe within Umniah’s UMAX and you all helped me up to change my mind…. Thanks all and I do hope that all of you found the optimal solutions for your crisis with Umniah’s service.
on April 21, 2008 at 11:44 am Ted wrote:
.
on May 6, 2008 at 6:15 pm Rajid wrote:
I started this in November and paid for three months. It sucked from the get go, dropping out all the time for hours, even though the signal was typically strong. I kept complaining and finally they sent techs out to install directional antenna-modem on the roof of my building. Didn’t really help, but the service over a few months did seem to be incrementally more reliable. During the first month I saw about 50%-60% of the time there was no connectivity, slow connectivity for half the remaining time. During the 3rd month I noticed I could go a whole day with connectivity and about half that time it would be slowish. Around this time, after I’d had the service for a 3 months, they said they were bestowing 4 months of additional service no charge. I left the country for a couple months and just got back yesterday and couldn’t really use it, it was so slow. Time to start the complaint cycle again. In general I would say it was a rip off, but there were a couple of weeks right before I left where I would have given it good reviews. I use this service to telecommute to the US.
on May 7, 2008 at 12:03 am Samer Marzouq wrote:
Rajid, thanks for sharing your experience, it seems too early to have such service in Jordan, switch back to the ADSL
on May 10, 2008 at 2:41 am Elwan wrote:
Hi Guys,
I have subscribed to this rip off service on 26th April and till this moment i can not use it properly.
first three days i could not connect at all, they kept sending me passwords, the 678 error was solved, i can connect now, a hell of a connection!, it is very slow and i can use it only after 1-2 am!!
and when I call them, they try to blame you, saying that i should not connect through the router and i should check my firewall and and and and. do they think im a noob?
anyway..its a rip off, damn, i could’ve checked this page before wasting my time and money
on May 13, 2008 at 7:06 pm Hazem AL-Hijjawi wrote:
Well, I’m Jordanian Citizen and live in Syria, The Mobile Network “SyriaTel” launched the service of 3.5G last year October 2007, They sell you the 3.5G SIM card + the Modem for 15.000 S.P Around 200 J.D, The Good news that the service is still TRIAL, Not launched 100% till they Cover Damascus, Homs and Aleppo and then they will turn to another Cities, Here ate my location the service is Great 3.6MB, Download rate is almost 250kbps, and up to 345kbps with Download Software. Believe me Wherever I go in Damascus the service is working very very Fine.
What I see of comments about Umax Umniah is a weak, I was going to buy the service once I get back to Jordan, But I prefer Now to use Dial-UP in Jordan till i get back to Syria.
It’s weird, Internet Service Must be so great in Jordan because of the friendship with USA, But I see that Syria have better service, and please Note that Syrian ISPs can not buy SERVERS or any equipments from USA companies because of bad friendship with USA.
It’s totally weird JORDAN.
on May 13, 2008 at 7:23 pm Samer Marzouq wrote:
It is weird Hazem, Jordan is an advanced country in terms of technology and internet, at on the Middle East level, plus introduced the internet very late, I was in Damascus last year, a friend of mine said that you can’t get ADSL in Syria cause the ISPs have certain capacity, and they were waiting the governmental ISP to increase its capacity so they can increase theirs, so I though how desperate Syria is, we were in an exhibition about websites and portals, but the exhibition didn’t have proper internet connection.
I guess in Jordan we can do some good stuff, but not all the way till the end.
on May 15, 2008 at 8:17 pm Semilion wrote:
Guys , Welcome to Jordan where the high quality for services is no service at all and even it is not all about Umax that Umniah is providing now it is about the JT itself and the level we are stooping to while the world from round of us is just goes for better and to let you know all something Batelco and Umniah will merge now as one Company, at the end Umax is still under proccesing and testing and as we used to do stuff over here we have to pay even to test stuff and after we just spend years suffering from the bad experince we got from the service we got finally we can say that we might get better service . Once last notice since when Umniah got stations to cover the mobile service where u just have to spend half of ur credit just to connect or trying to make a good call on ur mobile so it is clear they dont also have coverage for the new service that called Umax which need much more coverage
on May 29, 2008 at 1:43 am Hazem AL_Hijjawi wrote:
Samer Marzouq
Yeahhm in Syria, ADSL is a major problem, because of that they Made the 3.5G because it’s quicker than getting ADSL, They are getting enough time to get ADSL working better and have more Capacities. and please take a note that 3.5G is different than what Umniah offer, WiMax.
on June 4, 2008 at 12:04 pm Yousef wrote:
I have been a subsciber to umax for 2 months now. I suffered a little only in the beginning, but then the service got much better. What I noticed that when Batelco has connection problems that reflects to umax subscribers too. Since Batelco is the internet provider for umax and umniah is the provider of the hardware. like two days ago the connection went very bad and slow, and I heared from ADSL subscribers and with Batelco they had the same problems too. And another note to you who have umax, stay away from the modem as far as you can it is very dangerous to your health and no body is telling you this info, I found it on the web. The modem is a powerfull transmitting device and can harm you. I use a wireless router in un-used corner of my house. Take care everybody
on June 4, 2008 at 2:09 pm Samer Marzouq wrote:
Thank you Yousef for the advice, if it’s dangerous then everybody should stay away.
on June 5, 2008 at 8:11 am Yousef wrote:
and this is the wimax wireless modem that you get with umax, but the color is different green-yellowish
http://www.airspan.com/products_wimax_custprem_easyst.aspx
umniah office told me that they may replace the modem with a usb dongle that you can take anywhere with you. If they do it then it will be truely mobile.
I think the new modem will be this one
http://www.airspan.com/products_wimax_custprem_mimax.aspx
on June 5, 2008 at 8:15 am Yousef wrote:
and may be in a couple of years from now, wimax technology will be built in notebooks just like wifi is now. Then any wimax subscriber now may not have to buy or rent a modem and the serive will become much more less exepensive than adsl. hopefully.
on June 8, 2008 at 1:11 am Yousef wrote:
GCT has integrated wimax into the ASUS F8 notebook already, check this link:
http://www.wimax.com/commentary/blog/cat/Equipment
Nokia has released a new N810 internet tablet phone wimax edition (but limited to the us market now):
http://www.nokiausa.com/n810wimax
So wimax technology is very promising I think. What we are waiting is to end the monopoly of the JT (orange) in connecting to worldwide web. You know that all internet service providers connect through JT and are limited to what they get. If we have other connection choices then the internet will become much more less expensive than it is now. I have a friend in India who told me the total cost for his 1mbs line is around US$12 a month (in Jordan it costs around US$75 for the same. In egypt is costs around US$18 for 1mbs line. So the monopoly game played by JT is what makes internet prices high in Jordan. Don’t you agree?.
on June 9, 2008 at 6:00 pm Sultan Salem wrote:
I’am a member of Umax since April 2008, i have a 521 speed connection but i believe that most of the time i recieve half of that! however, i’m not complaining simply because even the half i’m getting is way much better than orange EDSL service that i had befor. i understan that umax still new in jordan and Uminya will surely inhance its service in the near future. keep up the Good work Umniya.
on June 22, 2008 at 12:41 pm jazarah! » wi-tribe | A new broadband wireless access provider in Jordan wrote:
[...] to connect to the internet, but of course we hope it will be a really good service, I blogged about Umniah’s WiMax service couple of months ago and I’m getting feedback on the service, most of it negative, but [...]
on July 13, 2008 at 6:33 pm ahmed wrote:
I was completely surprised ny the weakness of this service, I honestly was expecting something better.
The only way is that I can reach a signal is by sticking my modem out of the window (not infront of the window) so that I can have the signal, yet, it’s still very weack and the speed is around 14kb/sec, while it should be around 200kb/sec, since I have subsicribed for the 2Mb service.
For anyone who is looking for a high speed internet, DO NOT buy this peace of shit, stick to ADSL, it’s MUCH better.
on July 13, 2008 at 6:51 pm Sultan Salem wrote:
Well, allow me do take back the good words have i said abt Umax service in june 9th. now i know the real face of it.
at first i used to get almost every day calling from umax service just to ask how im doing nad what problems that i have with umax. however! now they cut the service and they dont bother even to contact there costumer to say so and whn i call them i wait more than 2o mnts to get reply and for my joy, the person who reply to mr have no idea wht the hell is going on, so he/she tells you the automated instructions and then says: i put a note for the technical departmetn, the 2nd day nothng happens and call again and i rcv the same.
the latest news are the 7GG download. can u believe that any one could use it withen one week? and yet not one download i did, thats wht happend to me and now im on 64k, it took me 5 mnts to open this page and god knows how many mnts will take to post it.
on July 13, 2008 at 7:35 pm Samer Marzouq wrote:
wow, thanx guys for the comments, seems like Umax is a total waste.
on July 28, 2008 at 5:49 am tareq wrote:
well guys this thing sucks it is so slow with me although i am on the 512kbs but still slow it comes and goes in a sudden u never know when is a good time to play online games
on July 28, 2008 at 11:17 pm angry customer wrote:
DO NOT get this crap! i subscribed for a WHOLE YR for the 256 kbs and i can sometimes do better with dial up…their service stinks and all they say is we will fix it dont worry and compensate u for the time…but i have a feeling it will be the end of the yr before they do anything…im gonna give it a few more days then try to cancel it and get my money back- thats the tough part, i hope i dont have to pay the stupid cancellation fees.
conclusion: just stick to adsl until you hear someone who tried UMAX and said it actually works(maybe another 2 yrs!)…fucking umniah kuwaiti managers, just want our money!
on August 4, 2008 at 8:53 am turkey ali wrote:
???? ???? ??? ???? ????? ??? ?? ???? ?????? ?????? ??? ???? ????
on August 4, 2008 at 10:56 pm angry customer wrote:
ok…..so after some days they DID actually fix it and im quite satisfied with the speed. they called me and i told them all the time that was wasted had to be compensated and they agreed….
SOOO….if you have the time to go through like 2-3 weeks before it is actually installed fully and up and running, then i say go for it…it is much cheaper than other adsl/imax providers. thats the ONLY reason i am with umniah UMAX now…
i must also add that if i didnt go to the umniah branch near me and “threatened” to quit their service, i think it might have been fixed like a week later at least!
oh well…what one must do to save a few dinars…
on August 5, 2008 at 2:08 am Sultan Salem wrote:
here’s an email i sent to the customer service in UMAX
Dear Sirs,
Today at 1,08am i received this message from your service:
Dear Customer, your Umax subscription # 53476191 00A00AC51E18 speed has been throttled to 64k because you have reached your CAP limit.
well!! can you sir tell me how am i gonna spend a 500MG a day while for my dismay i got disconnected almost everyday?
please notify me with the mechanism used to calculate how much i have been used, plus if you don’t mind provide me with a way that i can know how much i used.
to know how great your service is please visit this link http://www.jazarah.net/blog/umniah-umax-vs-orange-adsl/
i am sorry if i disturb but i hope you reply with the same speed your server eats my CAP.
sincerely yours
Sultan Salem (sultan@umax)
Ps. after 1 minuet i received this notification from umniah postmaster:
Delivery has failed to these recipients or distribution lists:
Umax@umniah.com
The recipient’s e-mail address was not found in the recipient’s e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
on August 5, 2008 at 9:14 am Samer Marzouq wrote:
angry customer I’m happy to hear that things worked out for you.
Sultan, I think you have to do like angry customer, go to their branch and have a fight with them, things won’t progress through the normal attitude, go shout and talk their managers and I hope it will work for you. You don’t have a connection and you exceeded the download limit, how stupid Umniah is!
on August 5, 2008 at 11:42 am Sultan Salem wrote:
Samer, i went there but they said that the bloody computer doesnt lie, so im the lier here.
Great Job Umniahhhhhhhhhhh
on August 14, 2008 at 3:19 pm angry customer wrote:
ok i feel like a hypocrite….or at least umniah is.
ive been disconnected for over a week now, and just today it “worked” and im barely browsing with it. they havnt called me yet and i call them every day it seems. they keep saying “we wrote a note to technical they will call u and solve all ur problems!” how relieving…i guess i haveno choice but to make another threat trip to the branch again.
to be honest i hope wi tribe is better than this, so i can switch to them. but then there is the termination fees! i subscribed for a yr, how dumb…
im writing my story here so others dont fall into the trap im in…if time is gold for u, just go for adsl…
umniah- tala36eeli groon!
on August 14, 2008 at 3:34 pm Sultan Salem wrote:
Angry coustomer,
i think your Anger is not working any more, here is a tip, try to put a smile in your face and go to Jordan Flower Shop and buy a nice bundle and give it to the security guy there and ask him to show you the way to the director office, then,, only then bring all the Anger you got and enter to the director and tell him i dont want your Bloody Damn Sevice any more.
try it.
P.S . Dont forget to take the modem with you, its a must.
Good Luck.
on August 14, 2008 at 3:56 pm Samer Marzouq wrote:
My brother got a connection from wi-tribe, and they are so good, in less than an hour the connection was on, speed is good, and it’s stable.
on September 5, 2008 at 9:39 pm Sultan Salem wrote:
Hey Guys,
no more complains or you just give up?
any way, i was disconnected for the last 11 days and finally a good engineer called me and fixed my problem, it was a good treatment of him but as a person not as Uminah .
the Irony that Umniah keeps making Advertisements about the Umax service. Dont you think Umniah that you should fix your server first before having new customers ?
on October 31, 2008 at 12:02 am BEWARE. OPT OUT. wrote:
UMax is a big joke and I learned that the hard way!!!! I signed up for their service around two months ago. I was unable to connect for almost half the first month and yet I managed magically to exceed my CAP !!! Anyways, after so many phone calls and visits to their center, they proposed installing an external antenna. This external antenna worked for the first 10 days …
It sucks that we can do nothing about this, or can we? Is there an agency that we can file an official complaint against Umniah?
For now, all I can do is to spread the word that UMax SUCKS big time.
By the way, I have just checked my line’s speed on http://resources.zdnet.co.uk/speedtest/ and it reads 69 Kbps instead of the 1 Mbps that I paid for!!!!
PEACE
on October 31, 2008 at 1:08 am Sultan Salem wrote:
hello All,
i agree with “BEWARE> OPT OUT” that Umax sucks, but the site which he tested his speed sucks too.
if you wanna have an accurate reading about your speed go to this site. http://speedtest.net/
because i tested my speed in your site and it gave me 4 different readings in 3 minutes .
hope we all enjoy our “5azoog” from Umnia.
Have jazara Oops,, i mean fun.
salam
on October 31, 2008 at 10:58 am BEWARE. OPT OUT. wrote:
Hi,
You got 4 different readings in 3 minutes simply because you are experiencing what is starting to emrge in Jordan as UMax syndrome !!!!
The website http://resources.zdnet.co.uk/speedtest/ does not do any fancy stuff. It simply downloads a file of a known size and it tells you how much it took to do that. As for http://speedtest.net/ try different servers and you will get drastically different result. If you are fast enough, you can at least 10 different readings in your 3 minutes
Sometimes the website http://speedtest.net/ takes forever to load and after running the test, the result indicates that my line runs at around 900 Kbps !!!
Anyways, the next time you try http://speedtest.net/ try servers other than the preferred one and see how the results will change.
PEACE
on October 31, 2008 at 12:21 pm Sultan Salem wrote:
thanks for the tip Man.