Saudi Telecom STC | DSL Afaq with Modem

Agency: Leo Burnett, Riyadh

This entry was posted on Monday, June 16th, 2008 at 9:50 am and is filed under Funny, Interesting, Saudi Arabia, TV Commercials. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

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8 Comments so far

  1. dear sir
    i would like to inform you that before 5 days ago i have applied for dsl but,still you people didnt fixed anything.my phone #48393061.i am trying to call 907 bur they are not responding proper please, do something for us

    THANKS & BEST REGARDS
    SAMIULLAH KHAN

  2. Saudi.net is a big thief DSL service is poor come on it is far from poor….
    Saudi DSL total nightmare they just keep crowding the lines and getting more income and they don’t wanna expand there lines or they r expanding very slowly and one time a Tec from there side said while in an aggressive conversation between me and him:
    WHAT CAN I DO YOU KEEP PAYING FOR THIS SERVICE AND THEY KEEP PUTTING MADE IN CHINA BOARDS.
    bad points:
    1-bad ping
    2-many d/c
    3-speed changes
    4-it takes forever 30min to 50min for someone to answer.
    5- who answer the phone got less then average knowledge about dsl.
    good points:
    1- they give you the dsl line as fast as they can. more crowd less service slower connection like they care as you said total monopoly..

  3. I’m really sorry to hear this guys, and I wish if I can help but I don’t live in Saudi Arabia.

  4. That is true, the DSL service is so bad…..
    response to our calls take 15 to 30 min…..
    and cut lines many days happens… many times…. also electricity!!

    we are so angree from this shit !

    i use SHAMEL the bad service from Aafaaq DSL !!!

    well it’s a new idea to steal your money… i cought in (poor me!)

    thay disconnect in-bound every 5 - 15 min to low the service…
    ]thay block the connection to other DSL providers.. from the net, Pages BLOCKED !!!

    ohmy,,,,

  5. yes thats 100% true DSL service is toooo bad.I am applied three weeks before but not any responding fom DSL. I am spending every day more than 30minute calling in 907 also sending emails but no use

  6. my dsl conection in one day may be hundred time disconoected i asked so many times by stc but they have no response i have changed my modem account but same problom

  7. Well I played with 3.5G (STC and Mobily) and then found WiMax service from http://www.wi-max.com.sa

    The only issue is that you need to be sure where you are located in relation to their base station and you can check this out on the website above. I have a 1Mbps connection and because I am at the fringes of their coverage area, my download is about 1Mbps while my upload is about 100Kbps.

    The company is called Banayat Al-Oula and they were bought out by Mobily. Mobily is now selling their packages from the Mobily website and have a Ramadan offer.

  8. STC support sucks big time , i have fallen sleep many times by listening to recording advertisement msgs while waiting for 20 mins after that line drops itself.

    i have memorized what options to dial to get to support msgs , dial 907 than wait … hit 2 - 3 - 2 - 5 … bingo ur in a endless hopeless waiting list… if by mistake u call on some sensible hour of day it gona say sorry we are busy in serving other customer as u called on peak time we suggest call another time or go to website and check things..

    first they blamed my modem i took it for health check and guess what it worked over thre at technical checkup place in first attempt :s.. THIS PART OF WORLD DONT KNOW WHAT SUPPORT SERVICE MEANS….. or After sales support !!!!!!

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